Profile Management

Accessing Your Profile

To access your profile settings:

Click the Settings icon (gear) in the activity bar
Under the Account section in the sidebar, click Profile
Your profile settings appear in the main viewport

You can also access account settings by clicking your avatar in the top-right corner of the navigation bar.

Personal Details

Name

Your first and last name are displayed throughout the platform — in conversations, project member lists, and your avatar.

To update your name:

Edit the First name and/or Last name fields
Click Save Changes
A confirmation toast will appear: “Your profile has been updated successfully”

Email Address

Your email address is displayed on the profile page but cannot be changed directly. This is the email you used to sign up.

Need to change your email? Contact support to request an email address change. This ensures account security and prevents unauthorized access.

Profile Photo

Your profile photo (avatar) appears throughout the platform — in the top navigation bar, conversation messages, and project member lists.

Uploading a Photo

In the Profile Photo section, click the upload area or drag and drop an image
Supported formats: JPEG, PNG, GIF, WebP
The photo uploads immediately and replaces your current avatar

Removing a Photo

Click the delete/remove option on your current avatar to remove it. When no photo is set, your avatar displays your initials on a colored background instead.

Default Avatar

If you haven’t uploaded a photo, Framework generates a default avatar using your initials (e.g., “JS” for John Smith) on a colored background. This appears everywhere your avatar is shown.